Leading Change

What’s the first word you think of when someone says “change”? “Work,” “new,” “challenge,” “fun,” “opportunity,” “panic,” and “painful” were some of the participants’ answers in this workshop, facilitated by library consultant Maureen Sullivan. Sullivan led the audience through several exercises designed to determine their change style, perceptions of change, and level of comfort with [...]

Technical Services Workflow Redesign: What’s In It For Me?

Program Description: Technical Services Workflow Redesign: What’s In It For Me? – 10/20/08 – 11:00 – 12:30
Is your Technical Services staff overwhelmed by new work while also trying to catch up with old work? Making changes to your workflow can free up staff time that can be redirected to exciting new challenges. Margaret Lourie, Senior [...]

Leading Change: Working with Emotional Issues

Consultant Maureen McGuire kicked off her presentation with the observation that while 30 years ago the goal of an organization was stability, most managers now accept change as constant and inevitable, and their major concern is weathering that change smoothly. She took the audience through the three phases of transitions: an ending of what was, [...]